Customer Reviews
A Word From Our Customers Throughout Jackson, Memphis & Surrounding Areas
Aloha Custom Pools takes pride in providing superior customer service in all we do, whether we’re designing and constructing a custom swimming pool, helping you find your perfect hot tub, or providing weekly maintenance and repair services. We value our customers and appreciate hearing from you. Please take a few minutes to read through our customer reviews to see what some of our clients have had to say about their experience with us.
Andrea & Luis Salazar
“We had a great experience having our pool put in this past fall. The crews were amazing…very friendly and they absolutely know what they’re doing!!!
Any time we had a question, it was always resolved in a timely manner! Also, the in-store staff is friendly and very helpful with anything we have needed. Great job ALOHA!!!”
Jason C.
“Aloha has been servicing our pool since they put it in 13yrs ago and we are very happy. They always try to go the extra mile & help people even if they didn’t originally install their pool. We had been out of town for 4 months unexpectedly and when we returned home our pool looked great due to Aloha having a great employee coming by on a regular bases to make sure the pool was clean and water was tested. This is truly customer service at its finest! I can’t thank them enough for all they have done to make sure our pool was ready for the summer! GREAT JOB ALOHA!!!!”
Sherry B.
“David and Jeremy came out to close my pool for the winter. They were professional, respectful, and on time. If I need anything I will be asking for them to come back.”
Kristy H.
“I love Aloha Custom Pools. This is where My husband and I bought our Enclave, Hot Springs, saltwater, Hot Tub. It is so relaxing and makes your muscles feel good after going to the gym and working out. It lights up in different colors and has a fountain.”
Kelly W.
“Very good company. They really know what they’re doing when they install a pool. Brian where’s our salesman who did an excellent job. If you have a question all you have to do is call and they will answer it for you. We will use this company again.”
Mark C.
“We used Aloha Pools in Jackson, TN to build our in-ground pool. Our salesperson Tommy Milligan is outstanding! He explained the details on the benefits of each feature of a new pool installation.
I also want to commend Camacho our finishing crew lead. He is magnificent! He has gone above and beyond to ensure that all of our equipment is functioning properly. Additionally, he has explained the equipment and the optimum levels required including pool saltwater level management. Aloha Pools, Jackson, TN is professional, responsive, and honest!”
Terrice W.
“Mr. Bobby was the best. We had a few hiccups along the way, but Mr. Bobby went the extra mile to assure everything was right. If you are in need of a pool pop into the Jackson store and see Mr. Bobby you will not be disappointed and you will have the best pool to fit your needs or wants.”
Sandra L.
“I purchased a Hot Springs Spa from Aloha Pools and Spas. Bobby was very helpful throughout the whole process. He stands behind the products he sells as well. He has helped me resolve any issues that I have had. He goes above and beyond to make sure his customers are satisfied with their purchases. I would not buy a spa from anyone else.”
Sam R.
“We had Aloha pools put us a pool in this fall. Scott the construction manager was absolutely the best always available and always returned my calls and did everything in a timely manner. They completed the pool in seven weeks. We’ve had three pools in our lifetime and this was the most stress-free pool construction ever thanks to Scott and the staff at Aloha pools. I highly recommend them”
Glenn W.
“We had a great experience using Aloha from start to finish. Bobby is very responsive and helpful. We love our pool and love how it turned out! We would recommend their service!”
Mandy J.
“We used Aloha for our stealth pool install. Bobby was AMAZING to work with and very responsive to all my questions and calls. He even came 1.5 hours to my house on his day off to show me something I couldn’t figure out. The install crew was super polite, efficient and worked extremely hard to get us up and going. We had a hiccup after the initial installation but they came the next day and fixed the problem. I highly recommend using Aloha for your pool needs. Call Bobby!”
Missy M.
“Bobby Kliem sold my husband and me a Plug and Play Spa. He was very patient with us because we visited the store 3 different times. Each time we spoke with him and he was very patient and kind with us and answered all of our questions and always treated us with respect. I would recommend anyone to deal with him when visiting Aloha Pools and Spas. Thank you, Bobby. It was a joy dealing with you.”